Managing a Range of Generations

Kim Voss, chief accounting officer at American Campus Communities (NYSE: ACC), participated in a video interview at Nareit’s REITwise: 2019 Law, Accounting & Finance Conference in San Antonio.

Voss discussed a session she moderated at the event titled “Challenges in Managing a Range of Generations.” She said the millennial generation values opportunities for advancement and to learn and grow.

“Some of the ways that you can provide that to a millennial is by assigning them to many new or different projects so that they can leave that project and immediately see a result,” she said. Another tip is to offer millennials different temporary jobs within the same company so they get a range of varied experiences.

“Work-life balance is [also] clearly very important to them,” Voss said, including flexible work hours and telecommuting arrangements.

Voss said that American Campus is also very familiar with Gen Z because these students, currently 22 and younger, are residents of their communities across the country. Gen Z is the most tech savvy generation yet.

She added that Gen Zers are concerned about the charitable missions of their companies. They are also blurring work/life boundaries even further than millennials, and as “the most connected generation,” they are most comfortable with social and digital communication.