Jessica Norman, executive vice president, chief accounting officer, and general counsel at Tanger Inc. (NYSE: SKT), sat down for a video interview at Nareit’s REITwise: 2026 Educational Conference in Hollywood, Florida, March 24-26.
Norman highlighted how Tanger is grounding its sustainability strategy in stakeholder priorities through a formal double materiality assessment. “We went out to our stakeholders and we asked them…what are the sustainability issues that matter most to you, and what are the issues that we as a business can influence the most,” she said. The company used a third-party firm to gather and analyze feedback, which now guides its broader sustainability, or “impact,” program.
That program is driven by a cross-functional leadership structure that brings together senior executives and subject matter experts across the organization. The goal, Norman explained, is to “embed that program into everything we do as an organization,” ensuring sustainability is integrated into day-to-day decision-making.
Alignment with corporate strategy starts at the board level. Tanger meets biannually with its nominating and governance committee to ensure its initiatives support long-term value creation for shareholders, retail partners, and communities alike. “Part of our strategic plan is really to enhance value for all of our stakeholders,” Norman noted.
Communication and engagement remain ongoing priorities. From retail tenants to local communities and employees, Tanger actively incorporates feedback into its evolving approach.
“It’s an iterative process,” Norman said, emphasizing that continuous dialogue helps refine and strengthen the company’s impact program over time.